Tru-Vue Pro Warranty and Disclaimer Statement:


Tru-Vue Pro warrants each camera against defect in manufacture for one (1) year.

Tru-Vue sole obligation under this warranty will be at its option, to repair or replace the product.

Warranty does not cover, damaged by abuse or misuse of the cameras due to customer neglect, or normal wear and tear.

Damage resulting in use of non-Tru-Vue batteries, power cables or other battery chargers/re-charging accessories or devices is also not covered by this or other warranties.

Tru-Vue will not be liable for any loss of data, revenue or profit, or for any special, indirect, consequential, incidental or punitive damages, however caused, arising out of or related to the use of or inability to use the product. 

In no event will Tru-Vue liability exceed the amount paid by you for the product.


Product returned for refund, must be returned in its original packaging, no missing parts or accessories, and undamaged.

Customer is responsible for all return shipping and handling, and returns must be accompanied with a “Reason for Return” warranty form. (Download the PDF warranty document)

Once Tru-Vue Pro has received the defective product and warranty form, we will issue a full refund if all conditions are met as stated above.

Click to download Warranty claim form:
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